1) When can I get the price?
We usually quote within 24 hours after we get your inquiry. If urgent, please call or email us so that we will regard your inquiry as priority.
2) How do you quote the price?
We quote according to the comprehensive cost. As a manufacturer, we quote price lower and faster than the trade companies.
3) What is the installation service and operator training?
We can send engineers to install the machine in buyer’s plant and provide training to the operators, and the buyer need to pay the service fee, round-trip transportation cost, expenses for board and lodging,etc. The buyer can also send technicians to our factory to learn installation and operation of the machine, and we can pay the round-trip transportation cost, expenses for board and lodging,etc.
4) What is the warranty?
1 year warranty. If any malfunction occurs in warranty, we would provide free repairing service and spare parts. If technicians need to be sent to the buyer’s plant,the transportation cost and expenses for board and lodging need to be paid by the buyer.
5) Can you produce customized machines according to my need?
Yes, the machine function, size,capacity, etc can be customized.